Privacy Policy


Effective Date: 31st March 2023
Last Updated: 31st March 2023

www.smmbirla.com ("Website" or "We") is committed to protecting the privacy of its users ("User" or "You"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

1.1 Personal Data

We may collect the following personal information:

  • Name

  • Email address

  • Phone number

  • Billing details

  • Payment method information (processed through secure third-party gateways)

  • IP address

  • Social media profile details (if applicable to services rendered)

1.2 Non-Personal Data

We also collect non-personal data including but not limited to:

  • Browser type

  • Device type

  • Operating system

  • Website usage statistics (collected through cookies and analytics tools)

2. How We Collect Your Information

  • When you register on our website

  • When you make a purchase

  • When you interact with customer support

  • Through cookies and tracking technologies

3. Use of Collected Information

We use your information for the following purposes:

  • To provide, operate, and improve our services

  • To process transactions securely

  • To communicate with you regarding services, updates, or promotional offers

  • To comply with legal obligations

  • To prevent fraud and unauthorized access

4. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal data. However, we may share your information with:

  • Service providers: Payment processors, hosting providers, customer support services.

  • Legal authorities: If required by law or to protect rights and security.

  • Business transfers: In case of mergers, acquisitions, or asset sales.

5. Cookies and Tracking Technologies

We use cookies to enhance user experience and track website analytics. You may disable cookies through your browser settings.

6. Third-Party Services

Our website may contain links to third-party services. We are not responsible for their privacy practices.

7. Data Security Measures

We implement industry-standard security measures, including:

  • SSL encryption

  • Firewalls and secure hosting

  • Access control and authentication

  • Regular security audits

8. Your Rights

Depending on your location, you may have the following rights:

8.1 GDPR (European Union Users)

  • Right to access

  • Right to rectification

  • Right to erasure

  • Right to restrict processing

  • Right to data portability

  • Right to object

  • Right to lodge a complaint with the data protection authority

8.2 CCPA (California Users)

  • Right to know what personal information is collected

  • Right to request deletion

  • Right to opt-out of data selling (We do not sell personal data)

  • Right to non-discrimination for exercising rights

8.3 PDPB (India Users)

  • Right to access personal data

  • Right to correction and erasure

  • Right to withdraw consent

  • Right to grievance redressal

9. Children’s Privacy

Our services are not intended for users under 13 years of age. We do not knowingly collect data from minors.

10. Retention of Data

We retain personal data as long as necessary for business, legal, and regulatory compliance purposes.

11. Changes to This Policy

We may update this policy periodically. Continued use of our services implies acceptance of the revised policy.

12. Contact Information

If you have any questions or concerns about this Privacy Policy, contact us at: Email: smmbirla@gmail.com

By using www.smmbirla.com, you consent to the terms outlined in this Privacy Policy.