Effective Date: 31st March 2023
Last Updated: 31st March 2023
At www.smmbirla.com ("Website" or "We"), we strive to ensure customer satisfaction. However, due to the nature of digital services, we have established the following cancellation policy:
You may request order cancellation only if the order status is "Pending" or "Processing."
Once an order has been marked as "Completed" or "In Progress," it cannot be canceled.
If an order is delayed beyond the expected delivery time, you may contact support for cancellation eligibility.
Refunds for canceled orders will be credited to your website wallet only.
No refunds will be issued to the original payment source (bank, card, PayPal, etc.).
Wallet funds can be used for future purchases on www.smmbirla.com but cannot be withdrawn.
Initiating a chargeback or dispute without contacting our support team will result in account suspension.
Any fraudulent activity or misuse of our services may result in a permanent ban.
We reserve the right to modify this cancellation policy at any time. Updates will be posted on our website.
For any concerns, please contact our support team at:
Email: smmbirla@gmail.com
By using www.smmbirla.com, you agree to this Cancellation Policy.